FAQ
Do I have any responsibilities as a customer?
Yes, customers have the following responsibilities:
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Provide notice and necessary information to us when opening and closing an account.
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Pay bills on time.
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Notify us in a timely manner.
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Keep access to the meter clear and visible at all times. Refrain from parking cars, planting trees or shrubs, etc. on or near the meter box.
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Protect your meter from damage.
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Secure your property against theft of water
Where and How can I Pay my Bill?
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You can pay your bill online by Visa, MasterCard, or Discover Card
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At our drive-through or walk-in location at 18 Arena Dr. Cleveland, AL 35049
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By mail at P.O. Box 609 Cleveland, AL 35049.